All Systems Operational

Diamond Operational
Infrastructure Operational
Non-Production Operational
PRMI Operational
Test-1 Operational
Test-2 Operational
Test-3 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Microsoft Updates - C53 Environments Sep 22, 2026 22:00 - Sep 23, 2026 02:00 EDT

The Azure team will be applying Microsoft updates tonight to the following C53 environments. In order to avoid scheduled restores to the PRMI environment, we will be restarting both environments tonight at 9:00 pm CT.
• PRMI

Please report any conflicts, otherwise we will move forward with the Microsoft updates.

Thank you,

Azure Team

Posted on Sep 21, 2026 - 14:52 EDT
Diamond Business Response Time
Fetching
Diamond Web Response Time
Fetching
Diamond Business Response Time
Fetching

Sep 21, 2026

No incidents reported today.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

Completed - The scheduled maintenance has been completed.
Sep 15, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 04:00 EDT
Scheduled - The Azure team will be applying Microsoft updates tonight to the following C53 environments. To complete the installation process, the servers will be restarted and back online by 7:00 am CT.

• TEST-1
• TEST-2
• TEST-3

Please report any conflicts, otherwise we will move forward with the Microsoft updates.

Thank you,

Azure Team

Sep 14, 10:10 EDT

Sep 14, 2026

No incidents reported.

Sep 13, 2026

Completed - The scheduled maintenance has been completed.
Sep 13, 06:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 05:00 EDT
Scheduled - We are applying an emergency patch as part of our ongoing efforts to safeguard your data and maintain the integrity of our hosting environment.

Maintenance Window
Sunday, September 13, 2026 - 4:00 AM – 6:00 AM CDT
Impact: VPN tunnels and Cisco VPN client connections will be unavailable during this window. During this period, some services may be briefly unavailable. We recognize that downtime can be disruptive, but addressing this vulnerability promptly is critical. Acting now prevents potential compromise and ensures our security posture remains strong.

Your trust and security are our highest priorities, and we are taking decisive steps to protect both.

Thank you for your understanding as we complete this urgent maintenance.

Sep 11, 08:04 EDT

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.